Dear {{ customer_name }},

{% if status == 'shipped' %}

Your order #{{ order_number }} has been shipped! 🎉

{% elif status == 'delivered' %}

Good news! Your order #{{ order_number }} has been delivered to your address.

If you haven’t received it yet, please contact the vendor directly or reach out to our support team for assistance.

{% elif status == 'received' %}

We’re happy to know that you’ve received your order #{{ order_number }}.

We hope everything is to your satisfaction! If you have feedback, feel free to share it with us.

{% endif %}

Thank you for shopping with us.

Best regards,
The {{ company_name }} Team